If your location is unable to be confirmed, first ensure your device settings are allowing us to access the location. Make sure no VPN or other location-altering softwares are connected to your device. This is necessary to participate in our paid contests.
If you're continually encountering location-related issues, try these to help solve the problem:
- Restart your browser or app: This can refresh your device or the app and fix temporary glitches. Trying other browsers to see if it is a browser settings issue can be helpful.
- Restart your network connections: Disconnect and re-connect the Wi-Fi on your device. If mobile data or ethernet connection is available, try connecting to those as well.
- Reinstall the app: Delete the app from your phone and reinstall it to ensure you're using the latest version.